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Funraise’s free tier offers a complete nonprofit fundraising platform for small to medium size organizations. There is no monthly subscription cost and you’ll never receive a bill for using Funraise’s free platform. Funraise charges a platform fee for online transactions, and this platform fee covers our cost for building, maintaining, and constantly improving the software. About 90% of donors choose to cover fees with our Donors Cover Fees tool!
Funraise’s free tier is not a free trial or promotion. Funraise has provided a free fundraising platform alongside our enterprise software since 2020 because we believe that all organizations, no matter their size, should have access to the best fundraising software available. Funraise’s free plan is real nonprofit fundraising software, free.
Yes, platform fees are how Funraise is able to provide a free platform. Processing and platform fees are charged on online donations. Processing fees for card donations are 2.9%+60¢ and platform fees are 5% on the free plan. Donors can opt to help cover fees—on Funraise, 90% of donors choose to cover fees.
At any time, you can upgrade to a premium plan, unlocking lower platform fees and additional fee coverage options. Lower platform fees are a common reason that organizations choose to upgrade to a premium plan, as paid plans offer more flexibility for fees.
Yes, you can upgrade to a premium plan at any time to access premium features, services, or fee reductions. In fact, Funraise free customers upgrade to premium plans all the time! Most often, organizations upgrade so they can unlock new features, like peer-to-peer fundraising or lower platform fees.
No. Funraise is an enterprise software trusted by thousands of organizations of all sizes. We are one of the most trusted, capable, and secure nonprofit fundraising platforms in the industry, with PCI Level 1 security . We provide a free plan and paid plans because we believe all nonprofits should have access to the best tools.
On our free plans, Funraise still charges a platform fee, which is how we can afford to build and maintain free nonprofit software. You don’t have to take our word for it, though—start today and see the difference :)
Absolutely. Free customers receive the same high quality support as paid customers. Support is something we take seriously; Funraise customers rate us highly for the quality and speed of our support. Free customers can access our support team via in-platform chat or email. In general, our support team replies within 1 business day (but often muuuch faster).
Organizations on a free plan can import data using our standard in-platform import tools, but they do not have access to our implementation services and do not receive assistance with data imports. Organizations on all paid plans receive exceptional training, migration support, and implementation services.
Best of luck, friend!
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